F.A.Q.


Frequently Asked Questions:

 Q: I want to order some custom shoes, How does it work? 

A. Submit a Custom Kicks Order Form here >>> https://bstreetshoes.com/pages/custom-order-form 

First we discuss the custom design you want. We find out what brand/style/color/size shoes you want. Once you're ready to place your order, we will send you an invoice. When we see your order come in, we will get the shoes you want, paint them and ship to you.

Q: How much does a pair of custom B Street Shoes cost?

A: All custom artwork starts at $500.

Email Blake to inquire about artwrok >>> Send Mail

Q: What do you use to paint the shoe?

A: We use  acrylic paints and inks.  All the materials used are water proof and can withstand the rain.  Each pair is coated with a protection gloss to ensure your artwork stays. The artwork is 100% permanent and will not come off. Guaranteed. 

Q: Do I send you the shoes? 

A: If you already have a pair of shoes you want us to paint, yes you can send them in. But generally we purchase the shoes. 

Q: How long until I get my shoes?

A: The current wait time for painted shoes is around 4 weeks.  That includes ordering the shoes online, getting them shipped to us, doing the artwork and shipping them to you. We will update this page as the wait time changes.

Q: How do I order a pair of B Street Shoes?

A: Submit a Custom Kicks Order Form here >>> https://bstreetshoes.com/pages/custom-order-form

You can also email us: info@bstreetshoes.com to discuss ideas for a custom pair of shoes.

Q: What if I want a different type of shoes than I see on the website?

A: We will customize any type of shoe with any type of design.  Feel free to contact us with any questions you may have.  We are happy to work with you on making your dream shoes a reality

Q: If I live outside of the United States, will I be charged an import fee?

A: It is the buyer's responsibility to pay import taxes and fees that may be charged upon arrival.

Q: What is your return policy?

A: All sales are final. Please double check your shoe size before ordering. If you have any issues, please contact us. 

Q: I see my item has shipped but it's not tracking.

A: Shipping labels are printed and boxes are generally shipped next business day. Please allow 48 hours from shipping notification confirmation to track package. International shipments are sent via USPS First Class International which generally do not track all the way to the destination.

Q: Can I get a shoutout on Instagram?

A: Sure. If I post your shoes when I'm done I can tag your Instagram username. Just let me know what your username is in the 'notes' at checkout.